Nonprofit client highlight: Orlando Shakes Theater

Nonprofit Client Highlight: Orlando Shakes

Posted Leave a commentPosted in About, Clients, Clients Non-Profit, Mogli SMS

Since 1989, Orlando Shakes has produced countless classic and contemporary plays for Floridians and visitors alike. Their 30-year legacy is sustained by their exceptional productions and educational programs, garnering the national acclaim of The Wall Street Journal. Like most performing arts nonprofits, the theater relies on establishing trust and transparency amongst their patrons and donors.  Other than providing an unparalleled entertainment experience, they strongly value honesty and communication. So, the folks at Orlando Shakes reached out to the Mogli SMS team, with the hopes of finding a Salesforce-compatible texting tool to communicate with their patrons and donors more efficiently. Most […]

Announcing Mogli SMS 3.90

Announcing Mogli 3.90!

Posted Leave a commentPosted in About, Features, Mogli SMS, Uncategorized

We’re excited to be announcing Mogli 3.90! The release includes an updated look along with brand new features in conversation view. User-specified text and bubble colors In the Mogli conversation view, each user can set their own bubble colors. This makes it easier to visually see when different users have texted a contact or lead. Each user can choose their own color from the settings gear at the top of the Mogli conversation view. Avatars for Contacts and Leads Personalize the conversation view even further by adding an avatar for contacts and leads. The default for the avatar bubble is […]

SMS financial services

Mogli SMS and Financial Services

Posted Leave a commentPosted in About, Client Educational, Mogli SMS, Resources

Text messaging has become a very trusted form of communication in our society. In fact, when it comes to customer support or promotional offers, most of us prefer to be contacted via SMS. Text messaging continues to have high open, read, and response rates. By adding value to the messages customers receive, companies build trust through SMS communication. Meeting the customer where they are The financial services industry has been improving consumer relations by communicating with their customers via SMS. More than 50% of customers prefer to be contacted via text than any other channel. SMS is more convenient to […]

Salesforce native app

Why being a native Salesforce app matters

Posted Leave a commentPosted in About, Features, Mogli SMS

Here at Mogli SMS we are very proud to be a native Salesforce app. But what exactly does that mean? And why does that give us a competitive edge? Read on to learn more about why being a native app matters. Mogli SMS was built on top of Salesforce. Meaning Salesforce is what we know and work on everyday ourselves. Therefore our app looks similar to the rest of your CRM because it’s built directly on top of Salesforce.    Secure & Stable As a whole, Salesforce is stable, and is not often down for maintenance or interruptions. As long as […]

Nonprofit client highlight: Bridges to Prosperity

Nonprofit Client Highlight: Bridges to Prosperity

Posted Leave a commentPosted in Clients, Clients Non-Profit, Mogli SMS

Bridges to Prosperity builds footbridges. Simple. Bridges to Prosperity builds connections in rural communities around the world, serving over a million people. Not so simple. In this nonprofit client highlight, learn about the worldwide impact a Denver based organization has on rural communities.   What is Bridges to Prosperity? B2P operates all around the globe in countries that lack infrastructure in rural areas, impacting communities that benefit the most. “Bridges to Prosperity envisions a world where poverty caused by rural isolation no longer exists. Rural isolation is a root cause of poverty, and we believe that connection is the foundation to […]

SMS Compliance.

The Opt-Ins and Opt-Outs of SMS Compliance

Posted Leave a commentPosted in About, Features, Mogli SMS, Resources, Solutions

The Legalities of SMS Compliance There are a few terms of importance when it comes to SMS compliance. The TCPA, Telephone Consumer Protection Act sets limits telephone solicitations and use of automated equipment. This law, put into effect in the early 90’s, allows consumers to bring suit in court for damages up to $500 for each violation. On the other hand the CTIA, Cellular Telecommunications and Internet Association, promotes the industry’s voluntary best practices while protecting consumers from unwanted messages. It is due to the continued, stringent regulation of text messaging through the TCPA and CTIA, texting is a trusted source […]

Two students, back to back, texting, on computers. Higher ed case study, Colorado Christian University.

Case Study: Colorado Christian University

Posted Leave a commentPosted in Client Educational, Clients, Features, Mogli SMS, Resources

In this higher ed case study, the focus will be on allowing technology work for the student. Technology should, after all, make the gathering and input of data easier. It should also add value to the student, not just the higher ed institution using text messaging. Our use of technology increases each day and consequently students’ handwriting has become increasingly illegible. Thus, less emphasis is  now put on handwritten work. We now rely on our use of technology to gather information. By simplifying the data gathering process, Colorado Christian University was able to improve their inquiry card process. SMS Higher Ed Case […]

Children in Honduras carrying wood. Proyecto Mirador Honduras

The Intersection of Artificial Intelligence (AI) and Helping Improve Lives in Honduras

Posted Leave a commentPosted in Clients, Clients Non-Profit, Mogli SMS

Since 2011, Proyecto Mirador has partnered with Mogli Technologies to move from a paper based systems to using a highly innovate, scalable non-profit bending technology to solve complex problems in Honduras. Together Proyecto Mirador and Mogli are doing everything from keeping staff safe, reducing carbon emissions, and helping improve the environment, health and lives of families using their stoves.  According to the World Bank, 68.5% of Hondurans live in poverty, on average incomes of less than $3.80 per day. One of the main obstacles to poverty reduction and sustainable development in Honduras is violence.  As of 2014 data, Honduras is one of the […]

Higher ed case study: TWU, student walking and texting

Case Study: Trinity Western University

Posted Leave a commentPosted in Client Educational, Clients Non-Profit, Features, Mogli SMS

Before diving into this case study, a quick note about Mogli SMS. Mogli SMS is a native Salesforce app, which has large implications. Most importantly to note, Mogli SMS runs entirely inside of Salesforce. Because Mogli SMS functions directly inside of Salesforce, anything is possible. We often recommend to our clients not to text out clickable survey links over text message. Why? Response rates are extremely low. Knowing this, let’s take a look at how one of our higher ed client case studies to see how they used Mogli SMS to improve student survey completions. SMS Higher Ed Case Study: Trinity Western […]

SMS higher ed

Mogli SMS and Higher Ed

Posted Leave a commentPosted in Client Educational, Clients, Clients Non-Profit, Mogli SMS

     Here at Mogli SMS we are very proud of the work we accomplish with our higher education clients. By working with admissions counselors, recruitment officers, and outreach directors we’ve experienced the positive results text messaging can have.  Thanks to student responsiveness when it comes to text messages, our clients see open rates of 98% and response rates around 45%. Text messaging is a powerful tool with endless versatility. Considering about 81% of Americans use SMS to communicate every day, text messaging is the best way to reach current and potential students.      The use of mobile phones has skyrocketed in the […]