Salesforce Report: The State of Higher Education Cover

DOWNLOAD: The State of Salesforce in the Higher Education Sector 2019-2020 Report by Cloud for Good

Posted Posted in Client Educational, Mogli SMS, Solutions, Summarized

Giving Context: The Importance of Salesforce for Higher Ed Before diving into Cloud for Good’s report on Salesforce for Higher Education in 2020, let’s widen our lens to view the landscape in which this report emerges. Outside of the Salesforce ecosystem, we find the context that gives this report’s findings great urgency for. As a result, we’ll understand why optimizing Salesforce CRM implementations help Higher Ed stay afloat and thrive. Higher Ed Needs to Win and Retain Students & Donors Today, higher education institutions are competing for fewer students. The National Student Clearinghouse Research Center reported that in 2019, 250,000 […]

2019-2020 State of Salesforce in the Nonprofit Sector Report Cover

DOWNLOAD: The State of Salesforce in the Nonprofit Sector Report 2019-2020 by Cloud for Good

Posted Posted in Client Educational, Clients Non-Profit, Mogli SMS, News, Resources

Which Way is Up for Nonprofits using Salesforce? DreamforceHolidaysNewYear: There really isn’t any space, is there? Dreamforce gets us trailblazers future-focused and jazzed on everything under the Sun we could possibly do to leverage Salesforce. When the excitement settles, we have the behemoth task of prioritizing our CRM dreams. Which implementations will make the most significant impact while remaining accessible to teams with potentially limited resources and funding? Cloud for Good’s 2019-2020 State of Salesforce in the Nonprofit Sector Report provides an excellent way to cross-examine the seemingly infinite ways to improve your platform usage. Read the report and identify […]

Mogli SMS Mega Jam Winners at Dreamforce 2019 with Tech Republic and Salesforce MVPs

The Power of the Trailblazer Community

Posted Posted in Conferences & Events, Mogli SMS

Dreamforce Demo Jams For anyone unfamiliar, at Dreamforce and other Salesforce events, MVPs host a game show styled competition between four to eight Salesforce apps available on the AppExchange.  Each application company has just three minutes to show off a compelling live demo of their product. Demo Jam attendees vote on their favorite app, and the winner walks away with a pep in their step and a trophy for the top shelf at the office. Dreamforce gives ISV Partners the opportunity to gather and share ideas with clients, friends, partners, and acquaintances. It can be magical to connect with both […]

Mogli SMS Dreamforce 2019 team having fun at the Salesforce.org Lodge

Dreamforce 2019

Posted Posted in Blog, Clients Non-Profit, Conferences & Events, Mogli SMS, Summarized

Teamwork Makes the Dream Work It’s safe to say that Dreamforce leaves attendees feeling equally exhausted and inspired. The level of excitement and commitment to learning that persists through the long days speaks to the inspirational impact of this conference. Dreamforce 2019 was Mogli SMS’s third year as an exhibitor and presenter.  And the third time was certainly the charm. The Mogli team’s experience at this year’s Dreamforce reached new heights. Over the last year, our client and partner relationships helped us make valuable strides in developing our native Salesforce SMS product. As a result of Mogli’s growth, we enjoyed […]

WhatsApp functionality available on Mogli SMS, a native Salesforce app

Mogli SMS Version 4

Posted Posted in About, Client Educational, Features, Mogli SMS, News

We are very excited to announce the release of Mogli SMS Version 4 in the AppExchange! This version of our app includes FOUR NEW FEATURES: 1. Custom Objects Support 2. Community Cloud Support 3. Person Accounts Support 4. WhatsApp 1. SMS FROM ALL SALESFORCE STANDARD & CUSTOM OBJECTS Mogli SMS is now supporting SMS from all Standard and Custom Objects in Salesforce! Previous to Mogli SMS V4, we supported sending strictly from the Contact and Lead objects. Now, you’ll be able to send from any other Standard or Custom Objects in Salesforce! This support includes 1:1 conversations, bulk messages, and […]

Mogli SMS Ignite Session Rap

Posted Posted in Mogli SMS

At the 2019 Partner Summit in San Diego, California, Mogli rocked the Ignite Session. Malorie Leogrande, CSM (on rap) and Rob Blatchley, VP of Product (on slides) take 5 minutes to share how Mogli SMS makes a great partner. Be sure to check out the video recording of the rap, and feel free to rap along. Mogli SMS Ignite Session Rap Mogli SMS Ignite Session Rap Lyrics Now this is a story all about how I came to stand right where I am now Got T-minus 5 to profess – I’ll tell you how I became a part of the […]

Group of 5 people texting, casually on their cell phones. Add value with SMS.

How to Add Value with SMS

Posted Posted in About, Features, Mogli SMS

In a previous post, we listed our Top 5 Tips for Successful SMS Communication. One of those recommendations was to add value to the customer. But what does this look like? According to Webster, value can be defined as “a fair return or equivalent of goods, services, or money for something exchanged.” In exchange for a customer trusting you with their personal phone number, they are expecting something fair in return. Read on for some real world examples on how to add value with SMS messages. Last Minute Parking Update A last minute venue change usually meant a sign hung […]

Boston Children's Theatre BCT logo with stars.

Nonprofit Client Highlight: Boston Children’s Theatre

Posted Posted in About, Clients, Clients Non-Profit, Mogli SMS

For more than 60 years, Boston Children’s Theatre has set the stage for more than one million children to learn, study, and participate in a variety of theatrical performances. Students have the opportunity to embrace and experience all phases of production, from performance to props. Executive Director, Toby Schine, knows that in order to streamline rehearsals, classes, and programs, communication with parents is key. So he contacted Mogli SMS in the fall of 2018 with the aim of finding a reliable, affordable texting solution within Salesforce to better engage with parents. “Mogli has enabled us to communicate quickly and effectively […]

Nonprofit client highlight: The Source

Nonprofit Client Highlight: The SOURCE

Posted Leave a commentPosted in About, Clients, Clients Non-Profit, Mogli SMS

In this nonprofit client highlight, learn about how The SOURCE is working towards improving employee retention. One person at a time. The SOURCE is an employee support organization based out of Grand Rapids, Michigan. Originally born out of a need for childcare services, local manufacturers came together to work out a solution to increase productivity and reduce turnover. Their goal? To return value to employer partners in tangible ways. By working with local organizations and businesses, The SOURCE is able to provide support to a workforce that often struggles outside of work. Educational classes, legal assistance, health resources, and many […]

Nonprofit client highlight: Orlando Shakes Theater

Nonprofit Client Highlight: Orlando Shakes

Posted Leave a commentPosted in About, Clients, Clients Non-Profit, Mogli SMS

Since 1989, Orlando Shakes has produced countless classic and contemporary plays for Floridians and visitors alike. Their 30-year legacy is sustained by their exceptional productions and educational programs, garnering the national acclaim of The Wall Street Journal. Like most performing arts nonprofits, the theater relies on establishing trust and transparency amongst their patrons and donors.  Other than providing an unparalleled entertainment experience, they strongly value honesty and communication. So, the folks at Orlando Shakes reached out to the Mogli SMS team, with the hopes of finding a Salesforce-compatible texting tool to communicate with their patrons and donors more efficiently. Most […]