Salesforce Report: The State of Higher Education Cover

DOWNLOAD: The State of Salesforce in the Higher Education Sector 2019-2020 Report by Cloud for Good

Posted Posted in Client Educational, Mogli SMS, Solutions, Summarized

Giving Context: The Importance of Salesforce for Higher Ed Before diving into Cloud for Good’s report on Salesforce for Higher Education in 2020, let’s widen our lens to view the landscape in which this report emerges. Outside of the Salesforce ecosystem, we find the context that gives this report’s findings great urgency for. As a result, we’ll understand why optimizing Salesforce CRM implementations help Higher Ed stay afloat and thrive. Higher Ed Needs to Win and Retain Students & Donors Today, higher education institutions are competing for fewer students. The National Student Clearinghouse Research Center reported that in 2019, 250,000 […]

2019-2020 State of Salesforce in the Nonprofit Sector Report Cover

DOWNLOAD: The State of Salesforce in the Nonprofit Sector Report 2019-2020 by Cloud for Good

Posted Posted in Client Educational, Clients Non-Profit, Mogli SMS, News, Resources

Which Way is Up for Nonprofits using Salesforce? DreamforceHolidaysNewYear: There really isn’t any space, is there? Dreamforce gets us trailblazers future-focused and jazzed on everything under the Sun we could possibly do to leverage Salesforce. When the excitement settles, we have the behemoth task of prioritizing our CRM dreams. Which implementations will make the most significant impact while remaining accessible to teams with potentially limited resources and funding? Cloud for Good’s 2019-2020 State of Salesforce in the Nonprofit Sector Report provides an excellent way to cross-examine the seemingly infinite ways to improve your platform usage. Read the report and identify […]

WhatsApp functionality available on Mogli SMS, a native Salesforce app

Mogli SMS Version 4

Posted Posted in About, Client Educational, Features, Mogli SMS, News

We are very excited to announce the release of Mogli SMS Version 4 in the AppExchange! This version of our app includes FOUR NEW FEATURES: 1. Custom Objects Support 2. Community Cloud Support 3. Person Accounts Support 4. WhatsApp 1. SMS FROM ALL SALESFORCE STANDARD & CUSTOM OBJECTS Mogli SMS is now supporting SMS from all Standard and Custom Objects in Salesforce! Previous to Mogli SMS V4, we supported sending strictly from the Contact and Lead objects. Now, you’ll be able to send from any other Standard or Custom Objects in Salesforce! This support includes 1:1 conversations, bulk messages, and […]

SMS financial services

Mogli SMS and Financial Services

Posted Leave a commentPosted in About, Client Educational, Mogli SMS, Resources

Text messaging has become a very trusted form of communication in our society. In fact, when it comes to customer support or promotional offers, most of us prefer to be contacted via SMS. Text messaging continues to have high open, read, and response rates. By adding value to the messages customers receive, companies build trust through SMS communication. Meeting the customer where they are The financial services industry has been improving consumer relations by communicating with their customers via SMS. More than 50% of customers prefer to be contacted via text than any other channel. SMS is more convenient to […]

Two students, back to back, texting, on computers. Higher ed case study, Colorado Christian University.

Case Study: Colorado Christian University

Posted Leave a commentPosted in Client Educational, Clients, Features, Mogli SMS, Resources

In this higher ed case study, the focus will be on allowing technology work for the student. Technology should, after all, make the gathering and input of data easier. It should also add value to the student, not just the higher ed institution using text messaging. Our use of technology increases each day and consequently students’ handwriting has become increasingly illegible. Thus, less emphasis is  now put on handwritten work. We now rely on our use of technology to gather information. By simplifying the data gathering process, Colorado Christian University was able to improve their inquiry card process. SMS Higher Ed Case […]

Higher ed case study: TWU, student walking and texting

Case Study: Trinity Western University

Posted Leave a commentPosted in Client Educational, Clients Non-Profit, Features, Mogli SMS

Before diving into this case study, a quick note about Mogli SMS. Mogli SMS is a native Salesforce app, which has large implications. Most importantly to note, Mogli SMS runs entirely inside of Salesforce. Because Mogli SMS functions directly inside of Salesforce, anything is possible. We often recommend to our clients not to text out clickable survey links over text message. Why? Response rates are extremely low. Knowing this, let’s take a look at how one of our higher ed client case studies to see how they used Mogli SMS to improve student survey completions. SMS Higher Ed Case Study: Trinity Western […]

SMS higher ed

Mogli SMS and Higher Ed

Posted Leave a commentPosted in Client Educational, Clients, Clients Non-Profit, Mogli SMS

     Here at Mogli SMS we are very proud of the work we accomplish with our higher education clients. By working with admissions counselors, recruitment officers, and outreach directors we’ve experienced the positive results text messaging can have.  Thanks to student responsiveness when it comes to text messages, our clients see open rates of 98% and response rates around 45%. Text messaging is a powerful tool with endless versatility. Considering about 81% of Americans use SMS to communicate every day, text messaging is the best way to reach current and potential students.      The use of mobile phones has skyrocketed in the […]