Announcing Mogli SMS Version 4

Posted Posted in About, Features, Mogli SMS

Announcing Mogli SMS Version 4 We are very excited to announce the release of Mogli SMS Version 4 to our clients! This version of our app includes: NEW FEATURES Now supporting SMS from all Standard and Custom Objects – Previously, we supported sending strictly from the Contact and Lead objects. Now, you’ll be able to send from any other Standard or Custom Objects in Salesforce! This includes 1:1 conversations, bulk messages, and surveys. Communities – Community users can now also utilize Mogli SMS! Person Accounts – Connect with text on Person Accounts with Mogli SMS! Available with 1:1, bulk messages, and surveys. WhatsApp functionality – We’ve leveraged WhatsApp […]

Mogli SMS Ignite Session Rap

Posted Posted in Mogli SMS

At the 2019 Partner Summit in San Diego, California, Mogli rocked the Ignite Session. Malorie Leogrande, CSM (on rap) and Rob Blatchley, VP of Product (on slides) take 5 minutes to share how Mogli SMS makes a great partner. Be sure to check out the video recording of the rap, and feel free to rap along. Mogli SMS Ignite Session Rap Mogli SMS Ignite Session Rap Lyrics Now this is a story all about how I came to stand right where I am now Got T-minus 5 to profess – I’ll tell you how I became a part of the […]

Group of 5 people texting, casually on their cell phones. Add value with SMS.

How to Add Value with SMS

Posted Posted in About, Features, Mogli SMS

In a previous post, we listed our Top 5 Tips for Successful SMS Communication. One of those recommendations was to add value to the customer. But what does this look like? According to Webster, value can be defined as “a fair return or equivalent of goods, services, or money for something exchanged.” In exchange for a customer trusting you with their personal phone number, they are expecting something fair in return. Read on for some real world examples on how to add value with SMS messages. Last Minute Parking Update A last minute venue change usually meant a sign hung […]

Boston Children's Theatre BCT logo with stars.

Nonprofit Client Highlight: Boston Children’s Theatre

Posted Posted in About, Clients, Clients Non-Profit, Mogli SMS

For more than 60 years, Boston Children’s Theatre has set the stage for more than one million children to learn, study, and participate in a variety of theatrical performances. Students have the opportunity to embrace and experience all phases of production, from performance to props. Executive Director, Toby Schine, knows that in order to streamline rehearsals, classes, and programs, communication with parents is key. So he contacted Mogli SMS in the fall of 2018 with the aim of finding a reliable, affordable texting solution within Salesforce to better engage with parents. “Mogli has enabled us to communicate quickly and effectively […]

Nonprofit client highlight: The Source

Nonprofit Client Highlight: The SOURCE

Posted Leave a commentPosted in About, Clients, Clients Non-Profit, Mogli SMS

In this nonprofit client highlight, learn about how The SOURCE is working towards improving employee retention. One person at a time. The SOURCE is an employee support organization based out of Grand Rapids, Michigan. Originally born out of a need for childcare services, local manufacturers came together to work out a solution to increase productivity and reduce turnover. Their goal? To return value to employer partners in tangible ways. By working with local organizations and businesses, The SOURCE is able to provide support to a workforce that often struggles outside of work. Educational classes, legal assistance, health resources, and many […]

Nonprofit client highlight: Orlando Shakes Theater

Nonprofit Client Highlight: Orlando Shakes

Posted Leave a commentPosted in About, Clients, Clients Non-Profit, Mogli SMS

Since 1989, Orlando Shakes has produced countless classic and contemporary plays for Floridians and visitors alike. Their 30-year legacy is sustained by their exceptional productions and educational programs, garnering the national acclaim of The Wall Street Journal. Like most performing arts nonprofits, the theater relies on establishing trust and transparency amongst their patrons and donors.  Other than providing an unparalleled entertainment experience, they strongly value honesty and communication. So, the folks at Orlando Shakes reached out to the Mogli SMS team, with the hopes of finding a Salesforce-compatible texting tool to communicate with their patrons and donors more efficiently. Most […]

Announcing Mogli SMS 3.90

Announcing Mogli 3.90!

Posted Leave a commentPosted in About, Features, Mogli SMS, Uncategorized

We’re excited to be announcing Mogli 3.90! The release includes an updated look along with brand new features in conversation view. User-specified text and bubble colors In the Mogli conversation view, each user can set their own bubble colors. This makes it easier to visually see when different users have texted a contact or lead. Each user can choose their own color from the settings gear at the top of the Mogli conversation view. Avatars for Contacts and Leads Personalize the conversation view even further by adding an avatar for contacts and leads. The default for the avatar bubble is […]

SMS financial services

Mogli SMS and Financial Services

Posted Leave a commentPosted in About, Client Educational, Mogli SMS, Resources

Text messaging has become a very trusted form of communication in our society. In fact, when it comes to customer support or promotional offers, most of us prefer to be contacted via SMS. Text messaging continues to have high open, read, and response rates. By adding value to the messages customers receive, companies build trust through SMS communication. Meeting the customer where they are The financial services industry has been improving consumer relations by communicating with their customers via SMS. More than 50% of customers prefer to be contacted via text than any other channel. SMS is more convenient to […]

Salesforce native app

Why being a native Salesforce app matters

Posted Leave a commentPosted in About, Features, Mogli SMS

Here at Mogli SMS we are very proud to be a native Salesforce app. But what exactly does that mean? And why does that give us a competitive edge? Read on to learn more about why being a native app matters. Mogli SMS was built on top of Salesforce. Meaning Salesforce is what we know and work on everyday ourselves. Therefore our app looks similar to the rest of your CRM because it’s built directly on top of Salesforce.    Secure & Stable As a whole, Salesforce is stable, and is not often down for maintenance or interruptions. As long as […]

Nonprofit client highlight: Bridges to Prosperity

Nonprofit Client Highlight: Bridges to Prosperity

Posted Leave a commentPosted in Clients, Clients Non-Profit, Mogli SMS

Bridges to Prosperity builds footbridges. Simple. Bridges to Prosperity builds connections in rural communities around the world, serving over a million people. Not so simple. In this nonprofit client highlight, learn about the worldwide impact a Denver based organization has on rural communities.   What is Bridges to Prosperity? B2P operates all around the globe in countries that lack infrastructure in rural areas, impacting communities that benefit the most. “Bridges to Prosperity envisions a world where poverty caused by rural isolation no longer exists. Rural isolation is a root cause of poverty, and we believe that connection is the foundation to […]