How to Successfully Implement SMS with Salesforce

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Now that you’ve implemented great technology into your organization, and you’ve downloaded MogliSMS from the Salesforce AppExchange, you’re ready to start texting your constituents. You’ve got the technology, but how do you implement it successfully? From our experience, we’ve seen successful organizations utilize the following tips before making an ask from their recipients:   Step 1: Build a relationship. You appreciate your customers. But is the feeling mutual?? Before you begin text messaging with them, make sure they’ll benefit from your correspondence. Build a relationship with them. The very first thing you should do for your customer is to secure […]

GSM, UTF-8, Character limits … oh my!

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Say what? Whether you know these terms like the back of your freckled hand, or have never heard of them before, you may not understand their relevance to SMS messaging. Put simply, these standards and character sets determine the number of characters that are sent within a single SMS message. Most mobile networks use the GSM standard, which limits a standard text message to the GSM character set. Using GSM, a single SMS can contain up to 160 characters. However, the characters must be part of the so-called 7-bit default alphabet as specified by GSM 3.38 character set. Using any […]

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Mogli SMS and Non-Profits

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“You get us.”  We hear this all the time from our social venture and non-profit partners, because Mogli SMS was originally built for domestic and global impact organizations.  Non-profits push the limits of convention and we have worked tenaciously to match their needs. Since 2011 and 160 projects around the globe, our goal has been to empower our non-profits with strategy and technology to do more of what matters. Our experience taught us to quickly understand and deploy appropriate technology within unique and challenging environments. So whether it’s about team efficiency or real time impact measurement, Mogli has your back. We know you have […]

It’s not just a text message…
Proyecto Mirador

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How Proyecto Mirador Uses Mogli SMS to Promote Clean Cookstoves in Honduras. It’s not just a text message….it’s healthy lungs for women and children. It’s Salesforce.com reaching net-zero carbon emissions. It’s safety for Proyecto Mirador staff members. It’s a 50% reduction in carbon emissions and deforestation. With Mogli SMS, it’s so much more than just a text message. What is Proyecto Mirador? Over 3 billion people around the world, roughly 40% of the world’s population, still cook over an open fire.  The impacts to family health, carbon emissions and deforestation are enormous.  According to the World Health Organization, “4.3 million […]

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It’s not just a text message…
Center for Employment Opportunities

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How the Center for Employment Opportunities Uses Mogli SMS and Twilio to Prevent Program Drop Off. To Nate Mandel, Program Innovation Analyst at the Center for Employment Opportunities (CEO), it’s not just a text message – it’s “an intervention”.  CEO’s mission is to ‘provide immediate, effective and comprehensive employment services to men and women with recent criminal convictions’.  During the past decade, CEO has utilized its highly structured and supervised programs to place over 25,000 formerly incarcerated individuals into full-time jobs. Brad Dudding, Chief Operating Officer at CEO, recognized that CEO’s strength over the years was in its ability to […]